Registered: Apr 2002
Location: dallas texas
Posts: 157

Hello..!!!! Volition Answered Me.. Here It Is

THQ handled the closing of the VBB. In fact, they were handling the VBB altogether for several months. I had no control over how the closing the VBB went down.

I could not answer any questions regarding the patch, for I am simply the webmaster. I do not receive info about that type of thing, and therefore cannot answer those questions. As for why there was no response, again, it is a double-edged sword. Here is a hypothetical: Lets say we respond and say we have no intention of doing a patch. Everyone will be mad, basically the same response we got when the VBB was announced being closed. Seriously. You may not believe that, but that's exactly the response we would have received. If we do not respond, well we get what we got. Again, everyone is mad at us. If we do a patch, the fans are happy, but its not always that easy to just up and do a patch. We can't win in that situation.

Unfortunately we cannot allow 3rd party moderators. There is legal issues THQ is unwilling to deal with, and I believe we agree with them there. Reopening the VBB would serve no purpose, moderated or not. Already conversations have relocated to 3rd party boards. If we visit those boards (which we do visit a couple of them), then we get the same effect as having the VBB, except we don't have to worry about moderating it. Everyone wins, including us this time.

Todd
-----Original Message-----
From: jeff peersmann [mailto:jpeersmann@hotmail.com]
Sent: Friday, April 12, 2002 3:02 PM
To: Todd Miller
Subject: Re: a voliton misjustice


Good sirs at Voliion,
Why is it that it is only now that you reply with a answer. The users of the board have been asking for a response from volition for many months. The only answer they/we have ever gotten is that you will be closing the board becouse you want to move onto other things. I understand that and respect it, but could Volition not have handled it a little better then they did.
The mian reason for unrest on the board is well known, the question of a patch to fix the cheating in the game. If Volition had or has no plans to address this issure could they not have at least said so. The posts started out nicely asking for a patch and slowly turned to aggresive demands when no answer or acknolegment was given.
The animosity that evolved from the situation is due largely to the fact that we were ignored rather then answered. One could only assume from this silence that Voliion did not care about its customer base and had no interest in RF or its community. Sometimes silence speaks louder then words.

Suddenly we hate our customers and do not support them, even tho that is far from the truth. Its a dual edged sword Volition walks on, and no matter what our choice is, we get cut. Its unfair.
If this is true then why not work with your fans rather then blocking them out. I am sure that you could have easily found responsible volunteers to hlep moderate the board. I am sure you have gotten alot of negative feedback from closing the board and by your reply trust that it means something to you.
You could regain this trust in Volition by reopening the VBB and giving rcon... ( in rf language ) to certain individuals. This show of support and understanding would in turn show that what you say is true.
( and would hopefully bring farslayer back to RF, his server being the best in the game)

Jeff Peersmann
( was totally surprised with an answer of any kind.)
------WORDS ARE CHEAP, ACTION SPEAKS WAY LOUDER THEN WORDS--------------------------------------------
----- Original Message -----
From: Todd Miller
To: 'jeff peersmann'
Sent: Friday, April 12, 2002 2:33 PM
Subject: RE: a voliton misjustice


The closing of the VBB is not the end of the Red Faction community. The closing of the VBB is simply the admittance that THQ nor Volition has the time to properly moderate the board, which was requested, demanded, rudely pointed out that we did a poor job of moderating the VBB more than was asked for a patch. The community will live on just fine without the VBB, its online talks will simply relocate to a board such as the Volition Watch Bulletin Board.

The users of the VBB asked for better moderation, we realized we cannot offer it, so we decide to close the VBB, knowing that the community will just use a different board. Suddenly we hate our customers and do not support them, even tho that is far from the truth. Its a dual edged sword Volition walks on, and no matter what our choice is, we get cut. Its unfair.

Todd
-----Original Message-----
From: jeff peersmann [mailto:jpeersmann@hotmail.com]
Sent: Friday, April 12, 2002 2:24 PM
To: - Vol webmaster
Subject: a voliton misjustice


Good sirs,


I am writing you on behalf of a group of players that Volition has done wrong. I speak in regards to a game released by Volition called RED FACTION. I trust that you are familiar with it.

This game has generated a loyal and stable following throughtout the world. The only problem is that there is cheating apparant in the game. We, the players, asked Volition for a patch for this injustice, but got no answer. In fact we posted on the VBB which is the forum for RF, asking when the fix would be out. The freindly requests for a patch slowly turned into demands. This was and is largly due to the fact that they did not give us an answer of any kind.

Well our long and awaited answer finnaly arrived yesterday! They posted a post in our forum stating that they are closing the forums ( the VBB) and have no intentions of opening them again. In other words rather then dealing with the problem they are shutting it down.

A entire gaming community shut down by the very company that it is supporting. There was no warning of any kind, just a small unthankfull post stating that they will no be keeping the VBB open.

We are there customers and have supported Volition since day one. We were loyal fans of RF and in turn got shunned by Volition. All we wanted from the beginning was a patch to prolong the game that we had become accustomed to.

If you would look at the posts here http://vbb.volition-inc.com/cgi-bin/forumdisplay.cgi?action=topics&forum=Red+Faction+PC+-+General&number=9&DaysPrune= then you can see by reading just a few posts the anger and feelings that are involved.

Good sirs I would very much like this story of neglect to be published and have the public know the way that Volition has done its loyal fan following. Gameing today is gearing towards multi-player more and more and requires a certain degree of support. Volition has not only failed to do this but has gone further and is trying to stomp out the emergence of a community that it would by all rights have to support.

Not only were are there many players but also many people that enjoyed the game so much that they have set up clans and servers and much more, devoting not only their time but also money into what they think is one of the best games ever to hit the marketplace.

Voliion has shown no consideration for any of this and has totally 100% said you mean nothing to us to its fans.

There is already a growing resentment towards Volition for this flagarant display of big company attitude.


We want to be heard! At least have some of the gaming community know how Volition treats those that support it. Please at least look into the situation that Volition has so carelessly created.

Your loyal fan

Jeff Peersmann jpeersmann@hotmail..com

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Registered: Jul 2000
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I'm not sure what this all accomplishes. BTW.. in the future people usually like to be asked before being quoted on publicly. Todd regulars these forums here at the VWBB, so there's a good chance he'll read this.

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Location: Dayton
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Don't think for a second that Volition didn't try to keep the VBB from dying. I myself am aware of some of the many behind the scenes measures to keep it alive.

Video games are a buisness no matter how you slice it, and the cost of running the VBB exceeded the benefit of it, so they shut it down. You can't make new games if you don't have any money, right? I mean, just look at ION Storm.

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Location: Scandinavia
Posts: 271

quote:

---

Originally posted by vettinit-X-
THQ handled the closing of the VBB. In fact, they were handling the VBB altogether for several months. I had no control over how the closing the VBB went down.

I could not answer any questions regarding the patch, for I am simply the webmaster. I do not receive info about that type of thing, and therefore cannot answer those questions. As for why there was no response, again, it is a double-edged sword. Here is a hypothetical: Lets say we respond and say we have no intention of doing a patch. Everyone will be mad, basically the same response we got when the VBB was announced being closed. Seriously. You may not believe that, but that's exactly the response we would have received. If we do not respond, well we get what we got. Again, everyone is mad at us. If we do a patch, the fans are happy, but its not always that easy to just up and do a patch. We can't win in that situation.

Unfortunately we cannot allow 3rd party moderators. There is legal issues THQ is unwilling to deal with, and I believe we agree with them there. Reopening the VBB would serve no purpose, moderated or not. Already conversations have relocated to 3rd party boards. If we visit those boards (which we do visit a couple of them), then we get the same effect as having the VBB, except we don't have to worry about moderating it. Everyone wins, including us this time.

Todd
-----Original Message-----
From: jeff peersmann [mailto:jpeersmann@hotmail.com]
Sent: Friday, April 12, 2002 3:02 PM
To: Todd Miller
Subject: Re: a voliton misjustice

---

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Registered: Apr 2002
Location: dallas texas
Posts: 157

well I for one was more surprised at a answer then anything else.
i have been playing rf for some time and have practicly never gotten response from them. so if my haste to put up a post with a reply was done premature then it is solely due to Volitions slow or none response.
heres my last message i sent to him, before i even registered here...
Thank you for you reply. I will forward this correspondence to certain boards and people. I am sure that just this small answer will help to establish a better understanding of where Volition stands.
jeff peersmann
he didnt answer in reply so safe to assume that my posting this is and was expected.

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Actually, now that I think about it, I gave myself no control over how the VBB closed. I probably could have garnered some control if I thought it necessary. Personally I think it closed just fine, I didn't see a problem with how it was handled.

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quote:

---

Originally posted by Todd
Actually, now that I think about it, I gave myself no control over how the VBB closed. I probably could have garnered some control if I thought it necessary. Personally I think it closed just fine, I didn't see a problem with how it was handled.

---

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hey tod...
there you are. all is well. I guess in the long run I would simply like to see a Rf2...I guess this is one of the boards that you mentioned. ............
---------
Whats with the " I am new, laugh at me " by name and how do I change it. and um.. hello all . any -X-members visit this board?
play on.........

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As for the the "I'm new. Laugh at me." That's our Junior Member title. It goes away and changes to something else at like 20 posts or something. We have a bunch of user rankings.. they're only intended to humiliate.

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well its working....lol

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quote:

---

Originally posted by Orange
As for the the "I'm new. Laugh at me." That's our Junior Member title. It goes away and changes to something else at like 20 posts or something. We have a bunch of user rankings.. they're only intended to humiliate.

---

Can't wait for the next one

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Hehe. Watch this BlackDove character, he'll have a hundred posts by the end of today.

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Don't blame Volition. I don't think patches are easy to make.
Unavoidable things have been happening. Voliton is finding itself in the middle, with not much it can do about it. They're taking the fire for everything that the fans don't like. There probably isn't a link between the patch situation and the shutting down of the VBB.

THe fans suddenly want a perfect game, and that is not possible.

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Red? Kill!

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Bull. The fans want what they're used to getting... games that have the standard features for their genre, and patches to fix known issues. With RF, Volition supplied neither.

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If it were that easy, there would not be the need for a patch in the first place.

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could someone summarize and i just hit the 700 post marker

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quote:

---

Originally posted by ZylonBane
Bull. The fans want what they're used to getting... games that have the standard features for their genre, and patches to fix known issues. With RF, Volition supplied neither.

---

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Ummm... yeah. We get that part. No software company HAS TO issue patches for known problems. But the well-respected ones DO. Understand?

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No, the ones that have money do...

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quote:

---

Originally posted by Mr. Perfect
Hehe. Watch this BlackDove character, he'll have a hundred posts by the end of today.

---

Well, I'd advise against it.
It's 25 posts to reach the next rank, btw.

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